Terms And Conditions

At Aurea Skincare, we believe in clarity — for your skin and for your shopping experience. These terms and conditions are here to help you understand how our site works, how we operate, and what to expect when you shop with us.

Who We Are

Aurea is a skincare brand developed by experts in biotechnology and nanotechnology from Malaysia and Singapore. Our mission is to offer safe, science-backed products designed specifically for sensitive and aging skin, merging ancient Eastern botanicals with modern innovation.

Your Use of Our Website

When you explore and shop at https://aurea-skin.com, you agree to follow the guidelines below:

All content (text, images, videos, product descriptions) is the property of Aurea Skincare and is protected by intellectual property laws.

You may browse, share, or shop — but copying, modifying, or republishing our content without permission is not allowed.

You are prohibited from using our website for any unlawful or unauthorized activities.

Product Information & Availability

We do our best to describe every product clearly and honestly, including ingredients, benefits, and user results. However:

If you have known allergies or underlying skin conditions, we recommend consulting a dermatologist before use.

Orders & Payments

We currently accept secure payments through [list methods, e.g., credit cards, debit cards, e-wallets].

Shipping & Delivery

We ship across Malaysia

Orders are typically processed within [7-10] business days. Delivery times can differ depending on your location and the courier provider. We are not responsible for delays due to customs, weather, or courier issues.

Returns & Refunds

A symbol of refinement and beauty, the orchid offers a delicate and sophisticated scent reminiscentYour satisfaction matters. If something's wrong with your order, tell us within 7 days of getting it. For full return conditions, please Contact us via our Contact Us page or email glow@aurea-skin.com

Note: Due to hygiene reasons, opened or used skincare products are not eligible for return unless they arrive damaged or defective.

Intellectual Property

All content on this site — including product names, images, text, and logos — belongs to Aurea Skincare and is protected under intellectual property laws. Please do not copy, distribute, or use our materials without written permission.

Your Personal Data

We respect your privacy. Any information you share with us is handled in accordance with our Privacy Policy, and is used solely to serve you better — not sold, not misused.

Community Guidelines

We encourage a kind, respectful community. When interacting with us or others on our platforms, please be mindful. Inappropriate, abusive, or misleading content will be removed and may result in restricted access.

Changes to These Terms

From time to time, we may update these Terms & Conditions to reflect new features, services, or legal updates.

Need Help or Have a Question?

We’re here for you. Contact us via our Contact Us page or email glow@aurea-skin.com , and we’ll respond as soon as possible.