Privacy Policy

At Aurea, I deeply respect your privacy and believe that caring for your skin includes caring for your personal information. When you explore my world of gentle biotech skincare for sensitive, ageing skin in Malaysia, I collect only what I truly need—so that natural skincare and calm confidence go hand in hand, without compromise.

When you browse my site, I may gather certain data: your name, email address, shipping and billing details, and any communication you share—just enough to process orders, respond to enquiries, and offer you updates about new skincare for sensitive skin or anti-ageing skincare Malaysia that may help you. I may also collect technical information like your IP address, device type, and browsing behaviour, to improve the way my site works and to ensure your experience is smooth and secure.

I use cookies and similar tools to understand how people engage with my site: which products in my natural skincare line are most viewed, which pages best help with sensitive or ageing skin, and to personalise suggestions. These cookies help me show you skincare for sensitive skin routines, moisturisers, serums, or anti-ageing solutions that resonate with what you seek, without overwhelming you with irrelevant content.

Your information is never shared with others for purposes like spam or unsolicited marketing. I only share data with trusted partners who help deliver orders, process payments, or run certain technical services—always under strict confidentiality and always in line with the promise of natural, honest care. If ever required by law, I may disclose information to comply with legal obligations, but only to the minimum necessary.

Security is part of caring: I implement appropriate measures to protect your personal data from unauthorised access, alteration, or disclosure. My systems are designed to keep your data safe, because I believe that trust is as essential as the bio-active botanicals in my formulas. All transactions involving payment are encrypted, and I limit internal access to personal data to only those who need it in order to serve your needs—be that fulfilling your anti-ageing skincare order or answering your questions about caring for sensitive skin.

You have rights: you can access, correct, or request deletion of your personal information at any time. If you’d like to change your preferences, unsubscribe from marketing messages, or just ask how I use your data, I’m here and happy to help. Your skin journey is personal, and so is how your data should be treated.

If I make changes in how I use your information—say, introducing new services, launching new products, or adjusting how I collect or store data—I will let you know in advance via notifications or an updated policy, so you can make choices accordingly. Your continued use of my site after those changes come into effect means you accept the revised practices.

Questions, concerns, feedback—always welcome. Reach us at glow@aurea-skin.com or phone +60 12-891 1182.

Thank you for placing your trust in Aurea. My commitment is to offer skincare for sensitive skin and natural anti-ageing solutions in Malaysia that nurture your skin—and foster privacy, respect, and transparency—for every radiant day ahead.